Glossary: Knowledge Management (KM)
[from Wikipedia…]
Knowledge Management (KM) refers to the ways organizations gather, manage, and use the knowledge that they acquire.
A Knowledge Management Program introduces into an organization a range of specific processes and practices for identifying and capturing knowledge, know-how, expertise and other intellectual capital, and for making such knowledge assets available for transfer and reuse across the organization.
Knowledge management programs are typically tied to specific organizational objectives and are intended to lead to the achievement of specific targeted results such as improved performance, competitive advantage, or higher levels of innovation.
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