Why change one thing when you can change one hundred!
Wednesday, November 15th, 2006Here is a question that seems to be very popular:
“If you could change one thing what would you choose?”
People tend to choose something big, ambitious and often unrealistic, difficult or even impossible to achieve. In business, I believe this question has its place, especially during a strategic review, but what about the rest of the time? I suggest an alternative question that could produce greater benefits and is particularly relevant to the operational side of your business.
“If you could change one hundred small things what would you choose?”
Why is this question relevant? Because small changes are easier to find, take less time to implement, cost less and often the people who are aware of them are those we hear from least i.e., those doing the job! Big changes usually mean big resistance. Empowering people to make small changes means a greater buy-in as the ideas come from within your teams.
This approach is also known as “Continuous improvement”. Its purpose is to make gradual improvements at little or no cost, using your knowledge, not your money.
Tags: Continuous improvement
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